WEST SUSSEX OFFICE FURNITURE LTD OF CHICHESTER

It is always a delight to receive a testimonial out-of-the-blue from a long-standing client and my thanks to Ian Hamlett for taking the time to put pen-to-paper. Ian Walker of QM Projects, has been our outsourced quality and environmental manager since 2011 when he first helped us to implement ISO 9001:2008. As we are a busy and growing company and our management resources are stretched we engaged Ian for two days per month to maintain the system, complete our internal audits, chair management reviews, provide training and awareness coaching as applicable. Following on from the successful implementation of ISO 9001:2008, we engaged Ian to integrate the requirements of ISO 14001:2004 to our management system. Ian has continued to support West Sussex Office Furniture as we have continued to grow, including advice on applicable legislation, environmental and health and safety awareness, staff appraisals, performance measures, control of non-conformities and risk and opportunities analysis. Our integrated management system is essential the growth of the business in terms of effectiveness and process efficiency and satisfying the needs and expectations of our customers and relevant interested parties. We were happy to recommend the services of Quality Management Projects Ltd. to a neighbouring company (Southfield Structural Services Ltd.) who share the same Business Park near Chichester, who Ian helped to achieve UKAS accreditation for BS EN 1090-1/2 Structural Steel, Factory Production Control procedures for CE Marking.